Frequently Asked Questions

Geo Redirect Questions

How to redirect specific IP addresses?

User question: Can I use the Geo Redirect plugin to redirect specific IP addresses (not an entire country or geo-location)?

Answer: You can specify an individual IP or an IP range for redirection. As part of our targeting rules, we allow targeting by IP addresses.

How can I set up geo IP redirection and remember visitors' selections?

User question: How can I set up geo IP redirection and remember visitors' selections (e.g. language settings)?

Is there a plugin available that redirects the user to the appropriate language subdirectory only if they access the homepage?

If the user navigates directly to the language-specific page, like “domain.com/fr”, the plugin shouldn't force a redirect but should respect the user's choice.

If the user selects another language, this selection should be remembered for the next visit across the whole site.

How can I achieve this?

Answer: Our Geo Redirect tool detects your visitors' locations based on their IP addresses and redirects them to the appropriate pages. You can create rules to redirect visitors to language-specific or content-specific pages based on their locations.

Redirection can be set only for your homepage if you wish to route only those visitors who land on the homepage - this way, your visitors can visit any of your subdirectory pages without being forcibly redirected.

For example, if a visitor in the UK accesses your French version store, like “domain.com/fr”, they will remain on the French version page as per their preference.

However, if a visitor in the UK accesses your homepage, they will then be redirected to a regional page, like “domain.com/en”.

We provide a smart pop-up window that allows your customers to choose their redirection preferences and remember their selections - you can simply check and enable the pop-up window feature.

We remember users' preferences for a specific period of time (determined by you) for future visits.

Do I need a different Geo Redirect code for every page?

User question: Do I need to paste a different code into my Squarespace website for every redirect?

I noticed the Style ID numbers are different - only one of my redirects is working.

Answer: Every redirect has a different code; however, you should only need one redirect per website.

If you need to redirect individual pages, you can use our Custom Page Rules feature to specify the pages - it is far more efficient than creating multiple redirect services with numerous code snippets on your site.

Does the Geo Redirect code need to be re-installed after a rule change?

User question: If I change the settings of a current Geo Redirect service, does it also change the geo-redirect code?

Answer: The redirect code never changes. Once you install it, you don't need to touch it again. You can make changes to the settings without the need to re-install anything.

Is it possible to redirect visitors without changing the original URL?

User question: Do you have a method to redirect users, but allow them to see the original URL? For instance, if "example.com" is redirected to "example.com/china", will people still see "example.com"?

Answer: Yes, we can certainly do this. In our Geo Redirect tool, we have an option to enable a popup before a redirect. This will display a popup to ask the user's permission before initiating the redirect.

How can I redirect users to a local link based on their geolocation?

User question: Can anyone provide an example of how to redirect users to a local link based on their geolocation?

For instance, if I am in the UK and there is a published UK version of the page, I would like to be redirected to that version when I enter the site into my browser.

Answer: You can start by creating location-specific version webpages; these pages can be country-specific, region-specific, state-specific, or city-specific.

Country-level domains, like “.co.uk”, “.com”, “.fr”, etc., or subfolders, like “example.com/uk”, “example.com/us”, or “example.com/fr” can be assigned to location-specific pages.

You can easily create redirection rules for visitors from different locations to specific pages; each location can have an individual, location-specific URL page.

For example, you can create a rule to redirect visitors from the UK to the UK version page, like example.co.uk, or example.com/uk, and a US version URL to the US market, etc.

You can similarly create rules for other targeted locations as well.

Once a visitor clicks on your homepage, they will be redirected accordingly based on your rules.

The Geo Redirect tool supports major e-commerce platforms and your customized sites and provides the Javascript code for one-time integration.

How can I verify if the redirect is working in the remote location?

User question: How can I determine if the redirect is working in the remote location? Is there any way to test it?

Answer: You can use our testing tool provided as part of the Geo Targetly setup. This tool allows you to simulate any location for your device, enabling you to test the Geo Redirect from that location. Another option is to make use of our free Geo Browse tool, which allows you to test your site from different countries.

How to redirect from the “.com” to country-level domains without force redirection?

User question: How can I set up a global brand to redirect from .com to country-level domains without enforcing redirection? I don't want to forcefully redirect all visitors but give them the option to choose whether to be redirected.

Answer: Our Geo Redirect tool features a smart pop-up window that allows your customers to choose their redirection preferences and remember their selections for future visits.

In addition to creating redirection rules for visitors from different countries, you can simply enable the pop-up window feature embedded within our Geo Redirect tool.

For example, if a visitor in Canada visits your “.com” website, the pop-up window would ask whether they would like to visit the Canadian store or stay on the current site.

You can customize the pop-up window to display redirection requests. The tool can also remember your visitors' redirection preferences for a desired period of time for their future visits.

How to redirect a subdomain to the main domain based on country?

User question: I want to redirect a subdomain to my main domain (e.g. “https://ca.example.com” to “https://www.example.com”). What is the best redirect option?

Answer: This can easily be accomplished using our Geo Redirect service, which can be set to redirect all visitors outside of Canada (https://ca.example.com) to the main domain (https://www.example.com).

For more details, please visit our product page: https://geotargetly.com/geo-redirect.

How to setup my store to redirect users to their respective country domain stores?

User question: Can I configure my e-commerce store to redirect visitors to their respective country domain stores? I sell products in multiple countries and have online stores for different countries.

Can I direct customers to their own country's shop? How can I achieve this?

Answer: Yes, you certainly can. Our Geo Redirect tool is capable of detecting your visitors' countries based on IPs.

You can easily create redirection rules for visitors from different countries; and set the correct URLs for each country, whether it's country-level domains or subdomains.

Regardless of which link your visitors click on, they will be redirected to the appropriate country store.

For example, if a visitor from the US clicks on your UK shop link, they will be automatically redirected to the US store.

Can I redirect pages to region-specific product pages?

User question: How can I redirect pages to region-specific product pages? I am selling T-shirts customized based on location - can I set up multiple product list pages and show customers a list tailored to their locations?

Answer: Yes, it's certainly possible. You can identify major regions and set up regional pages; each page displays different location-specific products.

Our Geo Redirect tool can help you easily create rules for visitors from different locations and redirect them to the appropriate regional page URLs.

You can create location rules for countries, states/regions, cities, or a mix of all. When your visitors click on your site, it detects their locations by IP, matches your location rules, and automatically redirects them.

If you don't want to forcefully route visitors, you can enable the pop-up window option.

This pops up a request asking whether your visitor wants to be redirected to the regional store or stay at the current store.

How can I redirect the 'Contact Us' page to a location-based page?

User question: How can I configure the 'Contact Us' page to redirect to a location-based page? This way, customers can see the contact phone number and store address for the office nearest to their location.

Answer: Our Geo Redirect tool can automatically redirect your visitors to location-based 'Contact Us' pages based on their IP geolocations.

You can easily create rules to redirect visitors from different cities to the appropriate 'Contact Us' URL; each city can have its individual URL displaying the local office page.

When a visitor clicks on your contact page, the tool detects their location based on their IP and redirects them accordingly based on your rules.

How to setup my business to automatically redirect visitors to city-specific pages?

User question: Can I configure my service business to automatically redirect visitors to city-specific landing pages?

I am running a service business in multiple cities, and I have different landing pages for each city. Can I direct my visitors to a specific landing page according to their city? How can I accomplish this?

Answer: Our Geo Redirect tool can automatically redirect your customers to specific city landing pages based on their IP geolocations.

You can easily create redirection rules for visitors from different cities; each city has its own landing page URL.

When a visitor clicks on your site, our Geo Redirect tool detects their IP, identifies the city, and automatically redirects them to the correct landing URL according to your rules.

For example, if your visitor is from Melbourne and they click on the Sydney landing page, they will be automatically redirected to the Melbourne-specific page.

How to automatically redirect the checkout page to a country-specific page?

User question: Is it possible to redirect the checkout page to a country-specific page? I want to allow my customers to pay in their local currencies.

Answer: Our Geo Redirect tool can help you automatically redirect your customers to a checkout page with their country-specific currency based on IP geolocations.

You may want to use a multi-currency payment gateway that accepts payments in multiple currencies.

When it comes to geo-redirecting your customers upon checkout, the currency change adds a parameter to the URL (e.g. “exampleshop.com?cur=aud”, or “exampleshop.com?cur=usd”).

You can easily create rules to route visitors to the correct URLs based on their locations.

For example, Australian customers can be automatically directed to the Australian checkout page, and US customers can be directed to the US page accordingly.

Is it possible to redirect users to the new URL without their permission?

User question: Is there a way to have a permission pop-up without giving the user the option to bypass redirection?

Essentially just giving the user a heads up like, “Hey, you're getting redirected,” then forcing them to go to the new URL.

Answer: Our Geo Redirect service includes a built-in permission pop-up. One of the features of this pop-up is the ability to be automatically closed and then redirect the user after a certain number of seconds (which you can set).

However, the user can close the pop-up manually if they wish.We can do some customization to hide the close button so the user can't close the pop-up.

Each element in the pop-up has a CSS class, hence you can add a CSS style to your site to hide the pop-up close button.

Is it possible to create auto-redirects on a page-by-page basis?

User question: My two websites have different URL structures. I am wondering if it is possible to redirect between sites to the corresponding product across both sites.

Answer: We offer a 'custom page rules' option where you can specify the individual pages to be redirected and the associated redirect URL for each page.

This will allow you to inter-redirect between sites even if the product URLs and page structures are different.

For more details, please visit our Geo Redirect guide.

Is there a quick way to change redirects to popups?

User question: Do you have a quick way to change the redirects to pop-ups?

Answer: Yes, when you edit the redirect setup in our Geo Redirect tool (in step 1), there is an option to use a popup rather than an auto-redirect.

Is there a solution for location redirection based on IP for Hubspot stores?

User question: I'm managing a multi-region/language website and am looking for a way to automatically show the relevant website based on a visitor's IP address.

HubSpot offers a feature to display language-specific content based on IP.

However, I'm uncertain if there's a way to present a specific page or website based on the IP address.Is there some solution to my location redirection issue?

Answer: For a multi-region/language website, our Geo Redirect tool can detect your visitors' locations by IP and automatically redirect them.

We support HubSpot IP redirection and generate JavaScript for one-time integration with your shop - you can easily create redirection rules for multiple regional markets with each location having its unique URL.

As a result, you can guide your visitors to the correct language-specific or content-specific regional stores according to their locations.

How to run and manage a multi-site store on WordPress?

User question: What is the recommended multi-site shop management solution for a WordPress store?

I have a customer who owns clothing stores in multiple locations. The clothing inventory varies from season to season, and the products change frequently.

I have been seeking a solution to manage all these different shops, including inventory, sales, products, etc.

Answer: In your case, it's best to use a multi-site setup to manage differences in prices, currencies, products, and inventories for your multi-regional markets.

Among the multi-site options on WordPress, you can utilize our WordPress Geo Redirect plugin to automatically direct visitors to the appropriate shops based on their locations.

You can create redirect rules for your market locations, each having its own unique URL.When a visitor clicks on your shop, they are directed to a location-specific shop.

This not only builds user trust but also increases the conversion rate.

We support WordPress and provide Javascript for one-time integration.

Can the Geo Redirect tool be integrated with Instapage and WIX?

User question: I have a business that caters to a worldwide audience, but the product varies in each country.

I believe the Geo Targetly - Geo Redirect tool is what I'm looking for to redirect my customers to different landing pages but I would like to know whether it is possible to integrate it with Wix and/or Instapage.

Answer: Geo Targetly's redirect product can certainly work with Instapage and WIX.

Once you set up a Geo Redirect, you will be given a JavaScript code that can be inserted into the header code boxes of Instapage and WIX.

Can you help me with pricing rules for geolocation?

User question: Can you give me an example of using an API like https://ipgeolocation.io/ to retrieve a user's continent location and then apply this to adjust pricing globally on a store (for EU and non-EU conditions only)?

All product prices in the store will be set to exclude tax.

I would like to apply a percentage increase to all displayed prices pre-checkout for EU-located customers, while non-EU customers would see the price, as it is set in the Shopify admin (excluding tax).

Once a product reaches checkout, the checkout's tax calculation can take over (it will be at the same rate).

I currently have Shopify's geolocation app installed, which manages currency switching and location detection.

However, I'm not sure if there might be an endpoint from this that could be utilized in my scenario.

I am aware of apps that are capable of doing location-based pricing, but they usually come with a bigger expense.

Therefore, I'd like to have this feature implemented directly into the theme (if possible). Any help would be greatly appreciated.

Answer: To control and display different prices pre-checkout, it would be best to have and run multiple shops for both EU and non-EU customers.

This way, you can set individual prices for each shop. Our Geo Redirect tool can detect your visitors' locations by IP and automatically redirect them - you can easily create redirection rules for multiple markets; each location can have its own unique URL.

For example, your EU customer can be routed to the EU shop which will be displaying increased prices (with taxes) while a non-EU customer can be automatically redirected to the non-EU shop displaying lower prices (without taxes).

In this case, no coding is required - we support Shopify and provide a Javascript code for one-time integration. For more information, check out our product page about Shopify Geo IP redirection.

Is it possible to change the currency based on the country?

User question: Is it possible to display the appropriate currency on my pages according to the country from which the user is browsing my website?

Answer: Our service can easily auto-set these URL parameters using Geo Redirect based on the visitor's country, thus removing the requirement for the initial currency selection pop-up.

Another option is to preselect the currency in the drop-down menu of the pop-up so the user does not have to scroll through and find their currency.

For more details, please visit our product page: https://geotargetly.com/geo-redirect.

Can I set different prices for different countries automatically?

User question: Is it possible to automatically display different prices for different countries?

I want to offer varying prices per country, as some countries are typically more expensive and have greater buying power than others.

I am familiar with JavaScript, but I am unsure of how to implement this feature on my own.

Answer: Yes, with our Geo Redirect service, you can easily set up and display different prices for different countries on your pages.

To manage price discrepancies, it's recommended to operate multiple shops. This allows you to set prices, currencies, and other parameters separately for each shop.

The Geo Redirect tool can detect your visitors' locations by IP and automatically redirect them.You can effortlessly create redirection rules for multiple markets; each location can have its own unique URL.

How to show and control multiple currencies on the checkout page?

User question: I am not sure how to properly set up a checkout page to show multiple currencies with an automatic currency conversion. Right now, we want to enable the page to include 10 different currencies (outside of the USD):
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- Australian dollar (AUD)
- Canadian dollar (CAD)
- Danish Krone (DKK)
- Euro (EUR)Hong
- Kong dollar (HKD)
- Japanese yen (JPY)
- New Zealand dollar (NZD)
- Pound sterling - British pound (GBP)
- Swedish Krona (SEK)
- Singapore dollar (SGD)

Answer: If you would like to control different currencies on the checkout page, it is always the best option to run multiple shops in which you can set different prices, currencies, etc. individually.

With our Geo Redirect tool, you can easily customers' locations by IP and automatically redirect them to the correct destination (for currency). You can create redirection rules for multiple markets and each location can have its own URL.

For example, if one of your customers is in Australia, he can be routed directly to the Australian version of the checkout page with AUD currency.

Conversely, a different customer, e.g. from the US, can be directed to the US version of the page displaying the USD currency.

How to automatically display currency based on visitors' locations in the Shopify store?

User question: How can I automatically set the currency for visitors based on their location?

For example, users in the United Kingdom would see prices in Pounds, while customers in the United States would see prices in Dollars.

I would like the currency to be selected automatically in my Shopify store.

Answer: You can use Shopify's Currency Selector along with our Geo Redirect tool on your Shopify store.

The Currency Selector provides multiple currencies, allowing your customers to select their local currency.

Our Geo Redirect tool can detect your visitors' locations by their IP addresses and automatically display the correct local currency based on their countries.

You can easily create redirection rules for different countries, each with an individual URL indicating the correct currency.

When a currency is changed, it adds a parameter to the URL (e.g. “exampleshop.com?cur=aud”, or “exampleshop.com?cur=usd”) - you simply need to assign the specific currency URL to its corresponding location.

We support Shopify stores and provide a JavaScript code for one-time integration.

Is there a currency switch based on Geo IP for e-commerce on Webflow?

User question: Is there a currency switcher based on Geo IP for e-commerce on Webflow?

I have customers located in many different countries, so it's essential to display prices in the local currency.

For example, if a visitor accesses the website from London, they should see prices in Pounds. If someone visits from France, they should see prices in Euros, etc.

I understand that this isn't currently a part of the Webflow E-commerce feature. However, is there any available solution?

Answer: So far, multi-currency is probably not supported in Webflow by default. However, you could set up different stores on Webflow for multiple country markets. This approach offers the best flexibility to control not only currencies but also prices, languages, shipping costs, etc.

Our Geo Redirect tool can detect your visitors' locations by their IP addresses and automatically direct them to the correct country store.

You can easily create redirection rules for visitors from different countries, with each rule having a unique URL for different countries.

Therefore, regardless of which store your customers visit, they will be routed to the correct store displaying their local currency based on their location.

Our service supports the Webflow platform and provides a JavaScript code for one-time integration.

How to setup different currency strategies for each country on a Weebly website?

User question: I have a Weebly website and want to implement different pricing strategies depending on the country. So, if a customer from Japan visits my website, they will see the price I have set for Japan.

But if a customer from the US visits my site, they will see a different price, which is the one I have set for the US.

Answer: The best option is to create multiple sites and then redirect the visitor accordingly. Trying to change pricing within the same site is very complex, and Weebly may not support the features needed for your specific case.

Therefore, having a separate site for each country or region will allow for proper pricing, checkout, and shipping based on the country, which will, in turn, provide the best customer experience.

Is it possible to redirect visitors to pages based on language?

User question: How can I redirect visitors to pages based on language? I have a welcome page that, after a time delay, redirects to the homepage.

I want to redirect visitors to the French homepage if they are using French, and to the English homepage if they are using English.

Answer: Our Geo Redirect tool detects visitors' locations by IP and automatically redirects them based on language.

You can set up redirect rules for multiple locations (a.k.a. for different languages), each having its own unique redirection URL.

For example, you can assign the French language version URL to France, and the English version URL to the UK, US, Australia, etc.

Consequently, when a visitor from France clicks on your site, they will be directed to the French page displaying content in French language.

Can I automatically direct visitors to their country-specific domain website?

User question: Can I implement some code and automatically direct visitors to their country-specific domain website?

For example, when a person in Denmark visits the Norway site, I want the visitor to be automatically redirected to the “.dk” site.

Answer: Yes, of course. You can achieve this without any coding.Our Geo Redirect tool can detect your visitors' locations by IP and automatically redirect them to specific country domains.

You can easily create redirection rules for visitors from different countries like Denmark, Norway, Finland, Sweden, etc.; each rule can have an individual URL with different country domains.

You can create rules for your main site and country domain pages, so no matter which page your visitors access, they will be automatically redirected to the correct site.

Our service also generates a one-time integration JavaScript code for your site - it supports all major e-commerce platforms and general sites.

How can I set up a region-specific storefront?

User question: What is the best way to implement my online store for customers who access it from the US, Canada, and the rest of the world?

My store operates purely out of Canada, but I have operations in various regions with local pricing and shipping.

It would be great if the site could automatically detect where the customer is coming from based on their IP and render the appropriate store (I actually own the “.com”, “.ca”, and “.co.uk” domains of my site).

Answer: You can duplicate your storefront page and adjust the content to be region-specific. Your country-level domains, such as “.ca” and “.co.uk”, can be assigned to each of your regional store pages, with “.com” serving as your default site.

Our Geo Redirect tool will then be able to detect your visitors' locations by IP and automatically redirect them accordingly.

You can easily create redirection rules for visitors from different regions and each region can have an individual redirection link that corresponds to the specific regional storefront URL.

General visitors from the rest of the world can be directed to your default “.com” store. Regardless of which store your customers visit, they will be routed to their regional stores accordingly.

How can I correctly set up a multi-currency, multi-country store?

User question: How can I correctly set up a multi-currency, multi-country store?

I sell products to selected countries and have added their local currencies to my 'currency selector'.

I'm wondering if that, combined with geolocation, is all I need for the checkout function to work correctly for customers.

Answer: Generally, a 'currency selector' is used only for displaying multiple currencies, not for enabling multi-currency checkout.

Instead, you could operate multiple shops for various markets, each served by different domains. This approach offers the greatest flexibility in controlling differences: not only in currencies for display and checkout, but also in prices, products, shipping costs, and stock availability.

Among your multiple shops, our Geo Redirect product can detect your visitors' locations based on their IP addresses and automatically direct them to the correct shops.

You can easily create redirect rules for visitors from different locations to specific URL pages that provide checkout in their local currency.

Each market location/country can have its own URL - Geo redirection can be set for each of your shops. Thus, regardless of which shop your visitors click on, they will be redirected to a location-specific shop that allows checkout in their local currency.

We also provide the JavaScript code for one-time integration.

Does your Geo Redirect Plugin have a geo-location feature?

User question: Can the plugin automatically detect a website visitor's country and translate the website to the language of that country?

Answer: The Geo Redirect tool can detect the location of your website visitors based on their IP and redirect them to the proper destinations automatically.

While you need to prepare webpages for multiple language versions of content in advance, you can easily create redirection rules for multiple locations and languages; each location/language can have its own URL.

For example, when the language of a certain user needs to be changed, the tool will add a parameter to the URL (e.g. example.com/page/?lang=en or example.com/page/?lang=fr).

Thus, when a visitor clicks on your site, they will get routed to his local language page accordingly.

Is there a cache plugin for geo-targeting?

User question: Usually I find a way around cache plugins and Geo Targetly by excluding pages from the cache.

To test the visitor’s location I set a variable in a PHP script (depending on where they are from) that I can use later.

However, it appears that whenever I test the user’s actual location, it picks up the one that is in the cache, not the user's actual location.

Is there a way to clear the place in the cache that is holding the location? I’d rather avoid deleting the whole cache since then, there would be no point using it in the first place.

Answer: Our Geo Redirect tool works directly on the user's browser side, not on your server. This can help you avoid cache issues.

Every time a visitor clicks on your site, the tool detects the visitor's location by IP and automatically redirects them to a location-specific page.

You can easily create rules to direct visitors from different locations; each location has a unique URL.

Therefore, your visitors can be routed to the correct pages according to their location.

The integration is quite simple; we simply generate a JavaScript code for a one-time installation.

Does the Geo Redirect tool work with caching tools like Varnish?

User question: We have 30 different language versions of our website and I am looking to use a service like Geo Targetly.

However, we use the Varnish caching tool to help with site speed, and the modules we have looked at so far do not work with it.

Does your solution work with the Varnish tool and other caching software?

Answer: Our Geo Redirect product can direct your visitors to the correct regional site based on their geolocation.

This can be done either automatically via a redirect or via a pop-up prompt. Visitors can also change sites manually using dropdown without being forcibly redirected if they wish to switch sites.

In terms of caching, our service operates client-side directly in the browser and not on your server. Hence, it is not affected by any caching plugin like Varnish. Integration involves pasting our redirect script into your site header.

This script will make a call to our server to determine the visitor's location and process the targeting rules.

Because everything is done on our end directly from the visitor's browser, your server setup and caching tools will not have any impact on our Geo Redirect tool.

Can I use different caches for different countries using Cloudflare?

User question: Cache varies for different country groups with Cloudflare Geo IP - I am testing a staging migration from NGINX to OLS.

One of the issues I am facing is that my website needs to display different currencies for three distinct country/location groups: VN, AU, and the rest of the world. Under NGINX, I have WP-Rocket and its extension, Country Cache - the plugin identifies a user's country and maps it to one of the three groups, each with a respective cache for the same URL.

I've been trying to search Google for a solution but have been unsuccessful, as I am merely a seasoned WordPress user.

What I need is:
‍
- If a user comes from Vietnam, the cache for Vietnamese should be shown.
- If a user comes from Australia, the cache for Aussies should be shown.
- If a user does not fall into either of the above categories, the international version should be shown.

I am trying to use Cloudflare Geo IP that passes %{cf-ipcountry}. I was able to accomplish this under NGINX fast CGI in combination with WP-rocket, but am now stuck on Litespeed.Is there a solution to this problem?

Answer: When it comes to your cache issues, our Geo Redirect tool works directly on the user's browser side, not on your server. This can help you avoid problems with the cache altogether.

Whenever a visitor clicks on your site from a certain region, the tool will detect the visitor's location by IP and automatically redirect him to a location-specific page.

In this case, you can simply create rules to direct visitors from different locations with unique URLs for each location.

Therefore, your visitors (e.g. from Vietnam, Australia, etc.) will be routed to the correct pages with their appropriate currencies. The integration is pretty straightforward - we simply generate Javascript code for one-time installation.

Does Geo Targetly create 301 or 302 redirects when redirecting visitors?

User question: When geo-redirecting visitors, does Geo Targetly create 301 or 302 redirects?

Answer: We use JavaScript HTTP redirects, which are seen as 301 permanent redirects by search engines. For more details, please visit our product page: https://geotargetly.com/geo-redirect.

What happens to the geo-redirects when the quota is depleted?

User question: If I set up geo-redirect on a domain's landing page/home page to redirect to store-level pages for instance, and my quota runs out, will visitors just land on my domain's landing page as if your geo-service was never enabled?

Answer: If the quota runs out, the redirection will stop and visitors will remain on the domain's landing page as if our service did not exist.

For more details, please visit our product page: https://geotargetly.com/geo-redirect.

Can I exclude my own IP address from the monthly redirect quota request count?

User question: Can I exclude my own IP address in the monthly redirect quota request counts?

Answer: Yes, you can. We provide an IP whitelist option in the Geo Redirect settings. You can list an IP to be whitelisted, and it won't count against the quota.

Geo Location Questions

What is IP geolocation?

User question: Could you explain exactly what IP geolocation means?

Answer: IP geolocation is the physical location (country, state, city, and coordinates) of an IP address.

IP-based geolocation is only an approximate location of the router with the specific IP address.For more information, check out our blog post about IP geolocation.

How does IP geolocation work?

User question: Could you explain exactly how IP geolocation works?

Answer: IP geolocation operates by converting an IP address into physical geolocation coordinates with the assistance of an IP-to-location database.

Each IP address is unique and can be traced back to your internet service provider's router location.

An IP geolocation database contains a list of IP addresses and their corresponding physical locations. IP geolocation will provide you with an approximate location of the visitor, including their country, state, and city.

For more information, check out our blog post about IP geolocation.

How accurate is IP geolocation?

User question: How accurate is IP geolocation on a country, state & city level?

Answer: IP geolocation accuracy can vary and it depends on the quality of the geo IP data provider - a good IP geolocation data provider will have accuracies in the following range:
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- Country: 99%+
- State/Region: 85%+
- City: 70%+
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Note that IP geolocation accuracies are lower on mobile networks positioning of mobile towers.It is always important to choose a reputable IP geolocation provider to ensure you minimize any false location detection.

We don't recommend using IP geolocation to detect visitors on a ZIP level or within a city itself.

What does geolocation look like?

User question: What does geolocation look like? Do I need to be a programmer to use this, or can the data plug and play to populate a Google map showing where everyone is located? Could you show me an example?

Answer: Geolocation allows you to obtain visitor location data on your site in the form of JavaScript variables. You can use this data to display the visitor's location on the site or perform customized modifications to your site based on the location.

However, you won't be able to show where everyone is located. You can only display the location of the individual visitor.

Here is an example: https://geotargetly.com/my-ip-geolocation.

Why isn't IP geolocation exact?

User question: Why does an IP tracker or IP lookup website show a location slightly distant from my street?

Answer: The regulation of IP address allocation and registration is complex in each country. Typically, country, state, and city data are available through IP geolocation lookup, but not street addresses.

That's why it can't track exact locations, thereby ensuring the privacy of your website's visitors. For more details, check out our post about IP Geolocation Databases.

Why is my IP geolocation wrong?

User question: Why is my IP geolocation inaccurate? Is there a specific reason for this?

Answer: IP geolocation merely provides an approximate physical location of an IP address. The accuracy of IP geolocation is around 99% at the country level, but it decreases as you narrow it down to the state and city levels.

If your IP geolocation is incorrect, it's likely because the IP database has inaccurately mapped your location.

IP geolocation database providers frequently update their data, so your location may be corrected in the next update.

How to get visitors' country/state/city from their IP address?

User question: How can I obtain visitors' state from their IP address?

Answer: To determine a visitor's country, state, or city from their IP address, you'll need an IP geolocation API service.

This service takes an IP address and matches it against a database of IP addresses and their corresponding physical locations, returning the visitor's region.

Using this API, you can display a visitor's country/city in your website content and also carry out advanced site customization using JavaScript variables that hold the country name and country code.

Geo Targetly offers both free and paid versions of its IP geolocation API, which you can use to retrieve a visitor's location information on your website.

Is it possible to use Geo Location API for multiple subdomains?

User question: Can I configure the same Geo Location API to get location data for multiple subdomains?

Answer: Yes, it's possible to use the same Geolocation service API code for multiple websites or subdomains. You will need to change the 'Website URL' field in the settings to 'http://*' - this is a wildcard URL and will allow the service to work on any domain.

However, we strongly recommend against doing this as it allows anyone to utilize your Geolocation service on their website.

Additionally, by using separate Geolocation services for each website, you will be able to gather usage data for each site individually.

Does Geo Targetly work on servers with IP whitelisting?

User question: If my website on my staging server has IP whitelisting, can it still use Geo Targetly services to detect location?

Answer: Yes, it will still work because our service operates in the browser, regardless of your server.

Is there a Geo Location API I can simply add to my Wix code?

User question: I just want to add a Geolocation API to my Wix code, so I can obtain the current user's location with just one line - not just longitude and latitude, but also the country, region, city, and perhaps even the street address.

This way, I can build sites for tourist offices that display content targeted at users from different regions, countries, and cities.

Is there a Geolocation API available for this purpose?

Answer: Our Geolocation API is compatible with Wix and can be easily integrated with your Wix store - it can help you easily access visitor data, such as country, state, city, latitude, and longitude.

The tool utilizes IP geolocation technology to detect locations, providing the ability to obtain location data from all visitors without requesting user permissions.

We also employ JavaScript to retrieve visitor location data by making a request from your visitor's browser to our server.

Please note, however, that the street address is generally not included.

There's no need for extensive coding on your part - you can simply incorporate our JavaScript code and access visitor location data using JavaScript variables and geolocation HTML tags.

Can I autofill visitors' contact addresses in the Squarespace form?

User question: Can I set up an 'autofill' feature for addresses based on locations? I'm wondering if there are any existing plugins or advice on how to achieve this in a Squarespace form.

Answer: Our Geo Location API can determine your visitors' locations based on their IP addresses. You simply need to insert the JavaScript code we provide to access visitor location data using JavaScript variables and geolocation HTML tags.

With your visitors' location data and the JavaScript code, you can set up the form to autofill the address. Please note that country, state, and city data are available, but not exact street addresses.

The Squarespace platform is supported - we can generate the JavaScript code for one-time integration.

How to automatically display a message based on the visitor’s country?

User question: How can I automatically detect a visitor's country and display a specific message on the checkout page?

I'm facing a challenge with deliveries to a specific country, where I need to manually contact my customers to request additional information.

I would like to display a specific message for customers from this particular location - how can I achieve this?

Answer: Our Geo Location API can determine your visitors' locations (such as countries) based on their IP addresses.

All you need to do is simply insert the JavaScript code that we provide to access visitor location data using JavaScript variables and geolocation HTML tags.

You can set up a specific message to display when your visitors' countries match the target country.

For more details, please visit our product page about IP Geolocation API. Alternatively, you might also consider our Geo Content tool, which can dynamically display messages based on your visitors' locations.

Is there a way to dynamically populate the state based on the customer's location?

User question: For example, I'd like a headline to read, "Stairs Sold in [insert State here]." I understand that I can create a static headline for each state and target them individually.

However, my goal is to avoid having large amounts of short code blocks within a single section of our site on the back end.

Answer: Yes, there certainly is a way. You can use our Geolocation service, which allows you to display a visitor's state within your content.

The Geolocation service will automatically detect the visitor's location and provide this data via JavaScript variables or through CSS class names.

How can I set up a pre-populated location field to gather customers' locations?

User question: How can I set up a pre-populated location field to gather the locations of my customers? I am currently looking to have an accurate overview of the locations of our customers, prospects, and contacts.

Is there a pre-populated location field that we can use? We would like to avoid having single-line texts.

Answer: Our Geo Location API can help you easily access visitors' location data. It detects visitors' locations by IP and therefore provides the ability to obtain data from all visitors without requesting visitors' permissions.

The JavaScript variables (such as country, state, city, etc.) we provide can help you obtain location data in individual fields to avoid single-line texts.

Can I autofill hidden location data fields along with the form on HubSpot?

User question: Basically, I have three hidden fields for country, state, and city in the form.

How can I collect this data along with the form data that the user submitted? Is it possible to use the HubSpot Geo Location API to dynamically fill those hidden fields?

Answer: The Geo Location API can easily access visitors' location, latitude, and longitude data. We use IP geolocation technology to detect locations - it provides the ability to obtain location data from all visitors without their permission.

You can simply drop in our JavaScript code and access visitor location data as individual fields using JavaScript variables and geolocation HTML tags (no need for coding by yourself).

It supports HubSpot and can easily be integrated with your HubSpot store.

Can HubSpot use AI to identify information and automatically populate the form fields?

User question: Can HubSpot utilize AI to identify information and auto-populate the form fields (I'm not talking about cookies, as they get deleted)?

For example, is it possible for HubSpot to somehow identify the user's IP address, then determine the user's location, and auto-populate the form fields?

Answer: Our Geo Location API can easily access visitors' location data. We detect visitors' location by IP, providing the ability to obtain data from all visitors without requesting their permissions.

JavaScript variables provide access to country, state, city, etc., in individual fields, which can be used to auto-populate the form fields.

We support HubSpot and generate JavaScript for one-time integration with your site.

HTML5 Location Questions

How does HTML5 geolocation work?

HTML5 geolocation works by tracking a user's location. When using a web application, the user will be asked if it is okay to obtain their location.

If the user gives their permission, then the Geolocation API will track their location (longitude and latitude) using the best tracking technology available, such as GPS.

Once the coordinates are found, the longitude and latitude will be reverse geocoded to reveal the address.

How accurate is HTML5 geolocation?

HTML5 geolocation is more accurate than other tracking methods, such as IP geolocation. However, it is best used for devices that feature a GPS, like a smartphone.

While it can work for desktops, HTML5 is best suited for GPS devices.

It is also important to note that the Geolocation API is only supported by certain versions of browsers, like Google Chrome 5.0 and Mozilla Firefox 3.5.

What is the difference between HTML5 geolocation and IP geolocation?

While HTML5 and IP geolocation serve the same purpose, their operation is entirely different. HTML5 draws data from the GPS of mobile devices, whereas IP geolocation pulls data from a specific source, the ISP database.

This difference influences how the data should be utilized. For more information, check out this article: Geolocation vs. IP Geolocation.

What are examples of websites that use the HTML5 Geolocation API?

Websites that use the HTML5 Geolocation API are quite common. Any website that requires a user's location to provide services employs the HTML5 Geolocation API.

Examples include Google Maps and various e-commerce websites that utilize geolocation technology.

Does the HTML5 geolocation API require user permission?

Yes, the Geolocation API requires users to give their permission before their location can be obtained. User consent is normally requested for privacy reasons.

While geolocation can be remarkably accurate, the technology will not work if the user does not give their consent to have their location shared.

Does HTML5 geolocation API use GPS?

Yes, the Geolocation API uses GPS once a user gives their consent to share their location. The API will use the best option available to access their location, which includes GPS.

However, there may be other options to track someone's location, like cell towers.

What is reverse geolocation in HTML5 geolocation?

Reverse geolocation, also known as reverse geocoding, is the process of converting geographic coordinates into a readable address.

Reverse geocoding is remarkably accurate and is used in several applications, like the Google Geocoding API. Many e-commerce sites already use it to refine their marketing strategies.

Is IP geolocation better than HTML5 geolocation?

IP geolocation certainly has its advantages over HTML5 geolocation. IP geolocation is beneficial when you are looking to build apps where you need to understand certain segments of a customer base, whereas HTML5 is superior for obtaining more precise data on individual users.

For more information, check out our articles about Geolocation vs. GeoIP and IP Geolocation vs. HTML5 Geolocation.

Is HTML5 geolocation more accurate than IP geolocation?

HTML5 geolocation sources data from a device's GPS, while IP geolocation data is derived from the ISP database, leading to the argument that HTML5 is more accurate.

This is due to HTML5 providing more precise and accurate readings when focusing on a specific device, whereas IP geolocation data only provides a relatively broad radius.

However, there is significant value to be found in IP geolocation data.

For more information, check out this article: How does HTML5 geolocation work?

When to use HTML5 geolocation over IP geolocation?

The best time to use HTML5 over IP location data is when you are developing a web app or providing a service that requires location data.

HTML5 is more accurate than IP-based geolocation systems. The reason for this is that HTML5 uses the GPS built into devices, while IP location data relies on data provided by ISPs.

For more information, check out our blog post about Geolocation vs. GeoIP.

Can HTML5 geolocation be used to obtain visitor's country/city/street?

Yes, it is possible to obtain a visitor's address using HTML5 geolocation, particularly if you reverse geocode the location data.

This is due to the high precision of HTML5, as location data is sourced directly from a user's GPS device.HTML5 geolocation data provides the longitude and latitude of a person's location.

Once you have these coordinates, you can determine the person’s location, including the visitor's country, city, and street.

Can HTML5 Geolocation be used to obtain a visitor's ZIP code?

While you cannot directly obtain a visitor's ZIP code using HTML5, you can achieve it indirectly. HTML5 geolocation retrieves the geographical location of a user in the form of longitude and latitude coordinates.

By using these coordinates, you can determine the visitor's ZIP code, along with other information such as country, state, and city.

Do all browsers support the HTML5 geolocation?

HTML5 is supported by all major web browsers, including Google Chrome, Firefox, Safari, Opera, and Microsoft Edge.

However, it's important to note that not all versions of these web browsers are compatible with HTML5 geolocation technology - you will have to check the respective versions of each browser.

The Geolocation API can be accessed through a call to navigator.geolocation, which will prompt the user's browser to request consent before accessing location data.

Do desktop devices support HTML5 Geolocation API?

Yes, desktop devices do support the HTML5 Geolocation API. However, the accuracy of the location obtained will vary depending on the capabilities of the desktop device.

If the device is equipped with GPS, then the location can be accurately determined. If not, rough location information would be obtained using known IP address ranges.

Does HTML5 geolocation work on mobile devices?

Yes, HTML5 geolocation functions on mobile devices. This is due to HTML5 geolocation's ability to triangulate an IP location using various methods, such as cell triangulation. Location is tracked using the GPS on a mobile device.

Does HTML5 geolocation work with Android?

HTML5 geolocation is compatible with all mobile devices, including Android. This is because most Android devices are equipped with geolocation technology.

Therefore, incorporating HTML5 geolocation when building applications for Android devices should not present any issues.

However, it's important to note that older devices may not feature GPS technology.

Can HTML5 geolocation work without GPS?

HTML5 geolocation might not function without a GPS because the geotracking technology relies on signals provided by multiple satellites, and these signals must be uninterrupted.

Therefore, geotracking technology using HTML5 is heavily dependent on GPS.

Does HTML5 geolocation work with WI-FI?

Yes, the HTML5 Geolocation API utilizes Wi-Fi. The API pulls from various sources, including cell tower IDs, GPS information, and even a list of Wi-Fi access points.

Once the information is available, it is passed onto a location service via an HTTPS request. Therefore, HTML5 geolocation works well with Wi-Fi.

Does HTML5 geolocation work without HTTPS?

While HTML5 can function without HTTPS, several conditions need to be met. For instance, using HTML5 without HTTPS depends on factors such as the version of the browser, which can make coding and program development challenging.

Overall, working with HTML5 without HTTPS is quite complex and should only be attempted if there are no other options.

Can HTML5 geolocation work without user permission?

No, it is not possible to track a user's location unless they have given their consent to share it. This is why so many apps use geolocation technology and ask for consent before users can access their services.

How does “watchPosition()” work in the HTML5 geolocation API?

The “watchPosition()” works by retrieving updates about the current geographical location of the device. The location is set as geographic coordinates along with data about direction and speed. The update is returned as a Position object.

How does “clearPosition()” work in the HTML5 geolocation API?

The purpose behind the “clearPosition()” is to cancel the watchPosition call. Once this condition is met, the watchPosition call stops collecting updates about the device's current location.

How does “getCurrentPosition()” work in the HTML5 geolocation API?

The “getCurrentPosition()” method obtains the current position of the device. It works by using the following syntax: navigator.geolocation.getCurrentPosition(success[,error[, [options]]).

The code can trigger three different conditions: a successful callback, an error callback, and an optional “PositionsOptions” object.

Frequently Asked Questions

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